Return and Refund Policy

Shambhavi Heals

This Return and Refund Policy outlines the terms and conditions for refunds related to services offered by Shambhavi Heals.

Services:

  • Due to the nature of our services, which are primarily intangible and experiential (e.g., consultations, workshops, online courses), once a service has been availed, it is generally not possible to provide a refund.
  • This includes, but is not limited to, online courses accessed, consultations attended, and workshops participated in.
  • If the service is not availed and is cancelled before 7 days of appointment, 100% refund will be processed in 3-5 working days.
  • If the service is not availed and is cancelled before 3 days of appointment, 50% refund will be processed in 3-5 working days.
  • If the service is cancelled by the instructor, 100% refund will be processed in 3-5 working days.

Exceptions:

  • Meeting Cancellation by Shambhavi Heals: If a scheduled meeting or session is canceled by Shambhavi Heals, a full refund will be issued to the client.
  • No-Show Policy: No refunds will be issued for clients who fail to attend a scheduled meeting or session without prior notification.

Meeting Timings:

  • Clients are expected to arrive at the meeting link 15 minutes prior to the scheduled start time.
  • Requests to change meeting timings can be made, however, they will be considered based on availability and may not always be accommodated.
  • Meeting time changes cannot be made within 24 hours of the scheduled appointment.

Force Majeure:

Shambhavi Heals shall not be liable for any delay or failure to perform its obligations under this agreement due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, natural disasters, epidemics, pandemics, and government regulations.

Disclaimer:

This Return and Refund Policy may be updated from time to time. Please review this policy periodically for any changes.

Contact:

For any questions or concerns regarding this Return and Refund Policy, please contact us at shambhaviheals@gmail.com

Disclaimer: This is a sample policy and may need to be adjusted to fully comply with all applicable laws and regulations in India. It is recommended to consult with an attorney to ensure the policy aligns with your specific business needs and legal requirements.